Privacy Policy

Effective Date: 25/09/2025

Karnataka Store (“Company”, “we”, “our”, or “us”) values your trust. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or shop on our website karnatakastore.in. By using our services, you agree to the terms of this policy.

1. Who We Are

Karnataka Store is an online retail company based in Shimoga, Karnataka, engaged in selling clothing, electronics, and accessories. We provide secure online payments through Cashfree Payment Gateway and also offer Cash on Delivery (COD) for customer convenience.

2. Information We Collect

We may collect the following categories of information:

• Personal Details: Name, phone number, email address, billing & shipping address.

• Account Data: Username, password (when you register an account).

• Order & Transaction Data: Products purchased, payment method, order history, and delivery preferences. (Note: all online payments are securely processed via Cashfree Gateway; we do not store your complete payment card/bank details.)

• Technical Data: IP address, browser type, device information, operating system, and website usage statistics via cookies and analytics.

• Communication Data: Feedback, queries, or support requests you send us.

3. How We Collect Data

• When you register an account or place an order on our site.

• When you contact us via forms, email, or customer support.

• Automatically, through cookies and analytics tools such as Google Analytics.

4. How We Use Your Information

We use the collected information for:

• Order Processing & Delivery – to confirm and ship your orders.

• Payment Handling – via secure Cashfree Gateway or COD.

• Customer Support – to resolve queries and provide assistance.

• Personalized Offers & Communication – only with your consent.

• Website Improvement – to analyze and enhance user experience.

• Legal Compliance – to follow Indian IT Act and other applicable laws.

5. Cookies & Tracking

Our site uses cookies and tracking technologies to:

• Remember user preferences.

• Improve website speed and experience.

• Analyze site performance.

You may disable cookies in your browser, but certain features may not function properly.

6. Data Sharing & Disclosure

We never sell your personal information. Data may only be shared with:

• Payment Partners (Cashfree) for transaction processing.

• Logistics Partners (couriers/shipping providers) for order delivery.

• Service Providers for analytics, hosting, and customer support.

• Legal Authorities if required under law.

7. Data Security

We follow Reasonable Security Practices under the Indian IT Act (2011). All payment transactions are encrypted and processed securely via Cashfree Gateway. While we use strong measures, no system is completely risk-free. Customers are advised to protect their account with strong passwords.

8. Your Rights

You may:

• Request access to your data.

• Ask for corrections or deletion.

• Opt out of promotional emails anytime.

For requests, email us at karnatakastoreofficial@gmail.com.

9. Children’s Privacy

We do not knowingly collect data from children under 18. If such data is found, it will be deleted.

10. International Data Transfers

If data is stored or processed outside India (e.g., secure cloud storage), we ensure compliance with applicable privacy standards.

11. Updates to Policy

This Privacy Policy may be updated from time to time. The “Effective Date” at the top will indicate the latest revision.

12. Contact Us

For any queries about this Privacy Policy, contact us:

📧 Email: karnatakastoreofficial@gmail.com
🏬 Address: Karnataka Store, Machenahalli Dariy Circle, Bhadravathi (T), Shimoga (D), Karnataka – 577222

✅ This version clearly shows your Cashfree Gateway, COD option, and trusted business compliance.

Do you want me to also create a Refund & Return Policy (separate page) for karnatakastore.in? That’s usually shown along with Privacy Policy to build more customer trust.